IP Telephony Solutions
Why businesses should switch to VoIP software
Why are so many businesses switching to an IP telephony system? The answers are as vast and varied as the businesses themselves, and all of them elevate VoIP software above all other forms of telephony for any business hoping to thrive in a new and ever-changing, competitive corporate climate. In 2006, a renowned consulting firm found that more than half of executives polled planned to overhaul their information technology system, in part by incorporating a VoIP software system into their telecommunications infrastructure.
IP Telephony Portability:
IP telephony solutions provide a mobility and flexibility unparalleled in traditional telephony. For example, business calls can be routed to a personal telephone (whether a cell or a landline) without the caller ever knowing. Businesses with employees spread out across a wide geographic range benefit from these cost-savings the most, as all in-network calls are completely free. Likewise, this portable aspect of using VoIP software allows employees to work from home, saving themselves and the business sizable expenses by telecommuting.
Another portability-related advantage of VoIP software is that moving an employee’s phone line to a new workstation (or even a new site altogether) is as simple as plugging in his/her IP phone at the new location.
IP Telephony Programmability:
IP telephony solutions can even be programmed to route calls to different IP phone lines according to the time of day and/or the day of the week or month, again without customers ever knowing that they’re not necessarily reaching the office directly.
IP Telephony Cost-Savings:
Most VoIP business plans include unlimited long-distance calling within the continental United States, vastly lowering long-distance bills. And international calls cost pennies on the dollar compared to the rates offered by the regular phone company.
The capacity for IP telephony system to let businesses use unlimited virtual numbers allows them to localize the phone numbers that customers and colleagues call so that nobody has to pay long-distance rates to reach you. A New Yorker, for example, can dial a local, NY number and reach your office in Oklahoma without paying a dime more than someone residing in your Oklahoma town. Even businesses located overseas can have VoIP numbers with US area codes.
An alternative to virtual numbers which are just as convenient and economical to both your business and your customers is the capability of having a toll-free VoIP number.
IP Telephony Interconnectivity:
Since VoIP software is data-driven, it enables much easier and more efficient interconnectivity with the business’s overall data network and can be more effectively integrated with all of a company’s data-based technologies.
It also benefits businesses greatly that training employees in using IP telephony system is considerably easier than teaching them how to use more archaic and traditional forms of telephony.
Employee Productivity:
The bottom line benefit to implementing IP telephony in your business is improved employee productivity. From centralizing communications to increasing task efficiency to automation of frequently repeated processes to facilitating real-time telecommunications with employees, customers, and colleagues across the globe, a VoIP software can quickly and easily become your business’s most treasured productivity aid.
View our list of the best VoIP providers