| |
|
| Features |
17/20 |
| hr |
| Sound Quality / Reliability |
9/10 |
| hr |
| Customer Support |
9/10 |
| hr |
| Pricing |
9/10 |
| hr |
|
|
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JoiPhone started in 1999 as an Internet service provider - Joi Internet. Joi Internet recognized the potential of voice-over Internet protocol to make all peoples’ lives easier, not just businesses but consumers too. By 2005, the company had made the shift to next generation broadband services, and today it offers the most features of any VoIP provider around.
With an eye on personalization and customizability,
JoiPhone now delivers a quality of service designed to meet the needs of each individual user.
JoiPhone believes excellent customer support is critical to its success in retaining existing subscribers and in attracting new subscribers. New customers will be particularly relieved to know
Joi Phone currently provides free telephone and online customer support on a 24/7 basis. Subscribers can call the center through a local telephone number or a toll-free "800" number. Subscribers can also e-mail their questions directly to a customer support address at
JoiPhone's.
You really can’t beat
JoiPhone’slong list of included features. Try low long-distance rates (with great unlimited talking packages), speed dial, three-way calling, voice mail, caller ID, 411 directory assistance, blocked calls, voicemail forwarding and so much more,
JoiPhone really will bring joy to your communications.
From affordability to competent customer support,
JoiPhone knows what matters most to VoIP customers, and that’s exactly what they deliver in their
JoiPhone Unlimited Plan! You’ll enjoy unlimited calls to the US, Canada and 8 international countries for only $8.95 per month when you sign up for a 1 year plan!
| 3-way calling |
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Call return |
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Online account management |
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| 411 information |
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Call transfer |
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Operator services |
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| 7,10,11 digit dialing |
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Call waiting with caller ID |
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Phone lines |
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| 911 service |
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Distinctive ring |
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Repeat dialing |
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| Add a line |
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Do not disturb |
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Ring list |
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| Anonymous call rejection |
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E911 |
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SMS voicemail notification |
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| Bandwidth control |
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Enhanced voicemail |
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Soft phone |
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| Call alarm wakeup |
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Fax to email |
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Speed dial |
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| Call forwarding |
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Free 411 information |
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Toll free number |
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| Find me/Follow me |
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Hold music |
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Toll free service |
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| Call hunt |
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Internet forwarding |
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Video phone |
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| Call ID block |
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In-network calls |
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Virtual Phone |
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| Caller ID with name |
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International call block |
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Voicemail to email |
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| Call record |
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Number portability |
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Voicemail to web access |
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To say that
JoiPhone has features is putting it mildly, as customers enjoy more than 40 useful and convenient features for giving them ultimate control over all aspects of their VoIP services and making all of their VoIP calls a total joy!
Sound Quality / Reliability
All incoming and outgoing calls made through JoiPhone are a joy to the ear – clear and crisp. And Joi Phone places a high premium on keeping those calls consistent, steady, and uninterrupted.
JoiPhone runs a convenient help desk with categorized FAQs, including an installation manual, a troubleshooter, and a configuration tutorial. You can also contact assisted support via email or toll-free telephone during extended business hours EST.
- Unlimited use price US & Canada + 8 other countries worldwide (yearly): Joi Phone Unlimited @ $8.95/month –
BEST VALUE!
- Unlimited use price US & Canada + 8 other countries worldwide (monthly): $17.95
- Limited usage price: JoiPhone, unlimited calling between Joi Phone customers + 100 minutes within US free - $9.95 per month or $83.40 yearly
- Limited use worldwide price: JoiPhone to the World, unlimited calling plan with 800 minutes free to 40 additional countries and 50 additional destinations - $19.99 monthly or $203.40 yearly (breaks down to $16.95 per month)
- Limited use worldwide premium price: Joi Phone Worldwide Premium – unlimited calling plan with 800 minutes free to additional 70 countries and additional 100 destinations - $49.95 monthly or $527.40 yearly (breaks down to $43.95 monthly)
- International rates: Vary depending on locality
- Activation fee: $30
- Cancellation fee: $0 if hardware returned within 14 days otherwise $79
- Special offers: $8.95 for first 2 months if paid monthly or the first 12 months if paying for the full year up front
- Hardware costs: N/A
- Fax costs: $4.95 per month
- Shipping fees: $14.95
- Rush shipping: N/A
Add-ons:
- Virtual phone number - $1.95 per month
- Toll-free number - $2.95 per month
- Voicemail w/auto-attendant - $4.95 per month
- Add’l phone line - $4.95 per month
- Add’l unlimited phone line - $9.95 per month
Refund policy -
JoiPhone has a 30-day money-back guarantee with all fees non-refundable after that time.
