Online VOIP Ratings
Features
17/20
hr
Sound Quality / Reliability
9/10
hr
Customer Support
9/10
hr
Pricing
8.5/10
hr
Overall Grade:
88%

Lingo is a long-standing, established, top-rated VoIP service provider. One of the first to get into the fledgling industry in 1999, Lingo and its parent company, Primus, now operate a thriving telecommunications network that spans 150 countries and nearly 2 billion minutes of talk time a year.

All that experience means you and your family are in good hands. Lingo has already helped thousands of homeowners slash costs – and increase their connections with friends and family. Check this: Lingo offers unlimited calling to an impressive 30 countries around the globe for one low price.

Through dutiful trial and error – and always paying attention to their clients’ needs – Lingo knows learned what customers want. Today’s Lingo VoIP offerings are designed to meet the needs of today’s world-wise consumer in the current fast-paced technological world.

Wired Magazine named Lingo its “Editors Pick among VoIP Services.” With Lingo plans, you’ll be able to keep your current phone numbers and make changes to your account around the clock. With free equipment and a 30-day money-back guarantee, Lingo makes the transition to VoIP stress free, low cost and even fun.
 
Lingo VoIP offers five different home plans, each tailor-made to meet different customer needs. However, if you’re searching for a plan that offers the best value, the Hello World Plan is your best bet. You’ll get unlimited calling in the US and Canada as well as 30 international countries for only $17.70/month! (You are billed $4.95/month for the first 3 months and then $21.95 thereafter.)
Features
Features

 3-way calling
   Call return
   Online account management
 411 information
 Call transfer
 Operator services
 7,10,11 digit dialing
 Call waiting with caller ID
 Phone lines
 911 service
 Distinctive ring
 Repeat dialing
 Add a line
 Do not disturb
 Ring list
 Anonymous call rejection
 E911
 SMS voicemail notification
 Bandwidth control
 Enhanced voicemail
 Soft phone
 Call alarm wakeup
 Fax to email
 Speed dial
 Call forwarding
 Free 411 information
 Toll free number
 Find me/Follow me
 Hold music
 Toll free service
 Call hunt
 Internet forwarding  Video phone
 Call ID block
 In-network calls
 Virtual Phone
 Caller ID with name
 International call block
 Voicemail to email
 Call record
 Number portability
 Voicemail to web access

Lingo plans give you free online account management and unlimited calling to more than 30 different countries, including all of the US – Hawaii, Alaska, USVI, and Puerto Rico included. Local number portability lets you continue using your existing number. And your Lingo phone adapter is free with service.

Plus Lingo offers all the standard calling features you’ve grown to expect from all your communication service providers. What’s more, Lingo provides not one, but two 911 calling features, for real protection and peace of mind.

Sound Quality / Reliability
Sound Quality / Reliability

Sound quality on Lingo calls is often crystal clear, and sometimes not so much, making it slightly inconsistent in comparison to some of its competition. Connections, however, seem perfectly reliable all of the time. And truthfully, excellent sound quality most of the time is all a reasonable person can really expect, especially considering how many countries you get included in your unlimited calling plan.

Customer Support
Customer Support

The Lingo support center has a categorized and searchable FAQ / Knowledgebase as well as offering assisted support via toll-free telephone and email.

Pricing
Pricing

A $4.95 promotional rate for 3 months, risk free, is a great way to give Lingo a test drive. Before we even get to the value inherent in the Lingo bill of goods, there is the glaring value of the free Linksys adapter and advanced calling features that come bundled with the service.

  • Unlimited use price US & Canada & 30 international countries (yearly): Hello World Plan @ $17.70/month with a free Lingo Phone Adapter – BEST VALUE!
  • Unlimited use price US & Canada (yearly): Talk 365 Plan @ $195 per year
  • Unlimited use price US & Canada (monthly): Hello America Unlimited Plan - $19.95 per month with a free Lingo Phone Adapter
  • Limited usage US, Canada, and Puerto Rico: Hello America 250 @ $7.95

  • International rates: See Hello World Plan above for unlimited international plan.
  • Activation fee: Free
  • Cancellation fee: $99.95 (after 30 day money back and before one year)
  • Special offers: Free Lingo phone adapter and $4.95/mth for 6 months 
  • Hardware costs: Free hardware
  • Fax costs: N/A
  • Shipping fees: $14.95
  • Rush shipping: N/A

There are many different residential plans at Lingo designed to make your VoIP experience as economical as it is beneficial. So besides the unlimited, worldwide supported Chatter Box plan, there is also:

  • The South Asia plan for $29.95 per month with calls to India costing less than 3 cents per minute
  • The Global Gabber plan that includes 300 international minutes in addition to your unlimited calls to the US, Canada, and Puerto Rico, all for $34.95 per month
  • The Lingo Link plan with unlimited calls to other Lingo subscribers for just $7.95 per month

Refund policy - Lingo offers a 30-day money-back guarantee on VoIP service. After that time, there is a pricey cancellation fee, but the blow is softened by pro-rated refunds on unused months of service.