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Online VOIP Ratings
Features
19/20
hr
Sound Quality / Reliability
9.5/10
hr
Customer Support
9.5/10
hr
Pricing
9.5/10
hr
Overall Grade:
96%
Phone Power Review

PhonePower's business telecommunications solutions will grow with you – and save you money every step of the way. PhonePower’s business and hosted PBX service packages range from single-line business accounts all the way up to multiple-location hosted PBX systems with fully featured Auto-Attendants. No matter what your business needs are, PhonePower has the features and capacity you want.

Unlike some web-based companies, PhonePower doesn’t shy away from personal customer service. With live chat, email and toll-free telephone support, you’ll never be left with unanswered questions. Speaking of customer service … all PhonePower's business suites offer the option to have your own toll-free number to ease customer contact.

High quality customer support and a competitive mix of pricing and features has given PhonePower continuously strong growth in the marketplace. The Phone Power network provides reliable service to thousands of customers, processing millions of minutes of calls each month from all over the world.

Phone Power’s business plans also come with many optional add-ons and upgrades to ensure you get all the features you need – but only pay for the items you’ll use. If you want additional extensions, executive-level extensions or voice mail only service, sign on here. PhonePower puts you in control of your telephone packages.
Features
Features

 3-way calling
   Call return
   Online account management
 411 information
 Call transfer
 Operator services
 7,10,11 digit dialing
 Call waiting with caller ID
 Phone lines
 911 service
 Distinctive ring
 Repeat dialing
 Add a line
 Do not disturb
 Ring list
 Anonymous call rejection
 E911
 SMS voicemail notification
 Bandwidth control
 Enhanced voicemail
 Soft phone
 Call alarm wakeup
 Fax to email
 Speed diall
 Call forwarding
 Free 411 information
 Toll free number
 Find me/Follow me
 Hold music
 Toll free service
 Call hunt
 Internet forwarding  Video phone
 Call ID block
 In-network calls
 Virtual Phone
 Caller ID with name
 International call block
 Voicemail to email
 Call record
 Number portability
 Voicemail to web access

Whether it’s a Call Hunt Group or an employee ACD that your business needs, PhonePower's got it. You can even route your company’s phone calls through its very own Auto-Attendant. With Phone Power Hosted PBX and its enterprise-level phone system, available to businesses on a per-line basis, your VoIP service can expand and grow in concord with your business’s own growth and expansion.

Sound Quality / Reliability
Sound Quality / Reliability

Sound quality at PhonePower is consistently high and service is completely reliable.

Customer Support
Customer Support

PhonePower hosts a huge searchable, categorized FAQ and Knowledgebase. Run a Phone Power VoIP quality test directly from your browser, and get assisted support anytime you need it via live chat. Additionally, you can call the toll-free telephone support office 6 am – 9 pm PST, M-F or send PhonePower an email whenever you like.

Pricing
Pricing

PhonePower has one of the lowest business rate structures around, with a plan for single lines and a plan for multiple lines. PhonePower’s big value is in the way it bundles local and long-distance calling into a single, affordable package, measuring long-distance minutes used, but not charging for them.

  • Limited use price US & Canada (monthly): Phone Power Business Plan– unlimited inbound calls, 5,000 minutes outbound calling per month - $39.95 per line, per month
  • Unlimited use price US & Canada (yearly): N/A
  • Unlimited use price US & Canada (monthly): N/A

  • International rates: Depends on the country being dialled
  • Activation fee: $14.95 waived for online orders
  • Cancellation fee: $100 to expedite cancellation of an order to transfer a number to or from PhonePower
  • Special offers: First 3 months, $9.95 per month
  • Hardware costs: Free equipment lease
  • Shipping fees: $14.95
  • Rush shipping: $40

Refund policy - Phone Power offers no money-back guarantee on service. There are no pro-rated refunds on unused time on your account and all fees paid to PhonePower, including hardware shipping and handling and first month’s membership fees, are non-refundable.