| |
|
| Features |
15.5/20 |
| hr |
| Sound Quality / Reliability |
8/10 |
| hr |
| Customer Support |
7.5/10 |
| hr |
| Pricing |
8/10 |
| hr |
|
|
 |
Qwest offers excellent local and long-distance VoIP packages – but that’s just the tip of the iceberg.
Qwest boasts high-quality connections, blazing speed, up-to-date voice and messaging packages … and everything else you need for top of the line home communications and entertainment. From digital television and telephone to computer calling,
Qwest is going to shave significant dollars off your household budget.
Bundle all the service you want and need and save even more.
Qwest broadband phone service (VoIP) offers unlimited local and long-distance calls (for a low monthly fee), convenient and advanced features
Qwest’s bundles include the support and equipment you need. For one all-inclusive price you’ll be up and running in no time. Nervous about adopting all this new technology? Relax!
Qwest has telephone and email support, 24/7, just in case.
Qwest is a one-plan-fits-all VoIP provider, focusing on quality of service rather than scalable solutions.
Qwest employees, for example, volunteer more than 1 million hours each year to benefit youth education. A truly community-oriented company with strong ethical standards and a high premium on cultural diversity,
Qwest ultimate objective is to help you get connected and stay connected.
| 3-way calling |
|
|
Call return |
|
|
Online account management |
|
| 411 information |
|
Call transfer |
|
Operator services |
|
| 7,10,11 digit dialing |
|
Call waiting with caller ID |
|
Phone lines |
|
| 911 service |
|
Distinctive ring |
|
Repeat dialing |
|
| Add a line |
|
Do not disturb |
|
Ring list |
|
| Anonymous call rejection |
|
E911 |
|
SMS voicemail notification |
|
| Bandwidth control |
|
Enhanced voicemail |
|
Soft phone |
|
| Call alarm wakeup |
|
Fax to email |
|
Speed dial |
|
| Call forwarding |
|
Free 411 information |
|
Toll free number |
|
| Find me/Follow me |
|
Hold music |
|
Toll free service |
|
| Call hunt |
|
Internet forwarding |
 |
Video phone |
|
| Call ID block |
|
In-network calls |
|
Virtual Phone |
|
| Caller ID with name |
|
International call block |
|
Voicemail to email |
|
| Call record |
|
Number portability |
|
Voicemail to web access |
|
Qwest VoIP service comes with 12 of the most useful features popular with VoIP users, as well as a number of extra advanced features. One such feature is
Qwest Reach Me which forwards your calls to any number you choose, perfect for when you’re on-the-go. Another is FlexMail, a voicemail system that lets you pick up your messages by phone, email, or online.
Sound Quality / Reliability
With Qwest, you get all the crystal-clear sound quality of broadband telephone with a connection that only goes out during power outages. Qwest prides itself on a dependable dial-tone at all times.
Qwest customer service begins with an enormous, categorized Knowledgebase you can peruse for answers to your questions. Should you be unable to find the answers you seek there, you can contact a support representative by toll-free telephone or via online chat, 24/7.
The singular Qwest broadband telephone plan is an unlimited calling plan with over a dozen useful features included. A virtual number costs an extra $4.99 per month.
- Limited usage price: $13.18 per month
- Unlimited use price US & Canada (yearly): N/A
- Unlimited use price US & Canada (monthly): Qwest Unlimited Plan for $25 per month. Pay $15 per month when you bundle with Quest Choice Home
- International rates: $4 per month with over 200 countries to choose from and rates vary depending on locality
- Activation fee: $27.50
- Cancellation fee: $29.99 (after 90-day risk-free period expires)
- Special offers: $14.99 (includes hardware and shipping)
- Hardware costs: $9.99
- Fax costs: N/A
- Shipping fees: $9.99
- Rush shipping: $10- 19.99
Refund policy -
Qwest gives you 30 days to try out its plan risk-free.
