Online VOIP Ratings
Features
15.5/20
hr
Sound Quality / Reliability
8/10
hr
Customer Support
7.5/10
hr
Pricing
8/10
hr
Overall Grade:
79%

Qwest offers excellent local and long-distance VoIP packages – but that’s just the tip of the iceberg. Qwest boasts high-quality connections, blazing speed, up-to-date voice and messaging packages … and everything else you need for top of the line Internet and voice communications. By integrating your voice, email and web services, you’ll save money, increase productivity and simplify your business options.

Qwest’s bundles include the training, support, equipment and handsets you need. For one all-inclusive price you’ll be up and running in no time. Qwest will host and manage the VoIP service, meaning less installation on the part of you and your business. But – never fear! – you remain firmly in control of your telecommunications systems.

Managed VoIP can be configured and updated through your web browser, so all administrative tasks are easy to implement and available from any connected computer.

Don’t want a managed bundle? No sweat – Qwest has got options! From small business to large corporations, Qwest offers the products, service and security you need. And they’ll save you a bundle along the way.
Qwest has several products and services catered specifically to the needs of the growing and expanding business, large or small. Here are just two examples:

  • Qwest Choice Business Prime with unlimited long distance – Integrates both local and long-distance VoIP services to anywhere in the United States for $48.80.

  • Qwest Choice Business Plus with unlimited long distance – Unlimited local and long-distance calls from your business phone to anywhere in the United States for $69.99 with the choice of 15 calling features.
Features
Features

 3-way calling
   Call return
   Online account management
 411 information
 Call transfer
 Operator services
 7,10,11 digit dialing
 Call waiting with caller ID
 Phone lines
 911 service
 Distinctive ring
 Repeat dialing
 Add a line
 Do not disturb
 Ring list
 Anonymous call rejection
 E911
 SMS voicemail notification
 Bandwidth control
 Enhanced voicemail
 Soft phone
 Call alarm wakeup
 Fax to email
 Speed diall
 Call forwarding
 Free 411 information
 Toll free number
 Find me/Follow me
 Hold music
 Toll free service
 Call hunt
 Internet forwarding  Video phone
 Call ID block
 In-network calls
 Virtual Phone
 Caller ID with name
 International call block
 Voicemail to email
 Call record
 Number portability
 Voicemail to web access

Qwest
VoIP service comes with 12 of the most useful features popular with VoIP users, as well as a number of extra advanced features. One such feature is Qwest Reach Me which forwards your calls to any number you choose, perfect for when you’re on-the-go. Another is FlexMail, a voicemail system that lets you pick up your messages by phone, email, or online. Business customers even get complete integration with Microsoft Outlook.

Sound Quality / Reliability
Sound Quality / Reliability

With Qwest, you get all the crystal-clear sound quality of broadband telephone with a connection that only goes out during power outages. Qwest prides itself on a dependable dial-tone at all times.

Customer Support
Customer Support

Qwest VoIP customer service begins with an enormous, categorized Knowledgebase you can peruse for answers to your questions. Should you be unable to find the answers you seek there, you can contact a support representative by toll-free telephone or via online chat, 24/7.

Pricing
Pricing

No matter whether Qwest various OneFlex VoIP services for businesses are used individually or within a package, the Qwest integrated service platform provides business customers with speedy, accurate and economical voice transport.

  • Unlimited usage price:
    • Choice Business Prime with unlimited long distance – Integrates both local and long-distance VoIP services to anywhere in the United States for $48.80.
    • Choice Business Plus with unlimited long distance – Unlimited local and long-distance calls from your business phone to anywhere in the United States for $69.99 with the choice of 15 calling features.

  • International rates: Vary depending on locality
  • Activation fee: N/A
  • Cancellation fee: $100 with a one year commitment
  • Special offers: Includes $5 bundles discount
  • Hardware costs: N/A
  • Fax costs: N/A
  • Shipping fees: N/A
  • Rush shipping: N/A

Refund policy - Qwest gives you 30 days to try out its VoIP services risk-free.