Online VOIP Ratings
Features
18.5/20
hr
Sound Quality / Reliability
9/10
hr
Customer Support
9/10
hr
Pricing
9/10
hr
Overall Grade:
91%

Via Talk blows the competition away with its complete list of handy features. Even the most basic ViaTalk business service package offers more than 40 features, including advanced voice mail options, call hunt, call return, caller ID, 911, 411, a fax line and call waiting. Easily record any of your phone calls; bring your adapter with you and use your home phone where ever you are; take advantage of free local and long distance calling throughout Canada and the United States.

ViaTalk provides the one of the most cost effective, complete broadband phone service package available to United States residential and business customers. Via Talk boasts a cutting edge 24/7 technical support team and a state-of-the-art fiber optic network to bring customers a high level of service.

Via Talk is a primo broadband phone system with three different plans – one is sure to meet every business’s needs. Current bonus offerings make Via Talk stand out against the barrage of other business VoIP providers: they will provide two phone lines and one year of service free for a year commitment. ViaTalk business’s support team is unparalleled and its quality of service is among the most complete and cost-effective around. Easy to use, administer and maintain, Via Talk is an all-around business solution.
Features
Features

 3-way calling
   Call return
   Online account management
 411 information
 Call transfer
 Operator services
 7,10,11 digit dialing
 Call waiting with caller ID
 Phone lines
 911 service
 Distinctive ring
 Repeat dialing
 Add a line
 Do not disturb
 Ring list
 Anonymous call rejection
 E911
 SMS voicemail notification
 Bandwidth control
 Enhanced voicemail
 Soft phone
 Call alarm wakeup
 Fax to email
 Speed diall
 Call forwarding
 Free 411 information
 Toll free number
 Find me/Follow me
 Hold music
 Toll free service
 Call hunt
 Internet forwarding  Video phone
 Call ID block
 In-network calls
 Virtual Phone
 Caller ID with name
 International call block
 Voicemail to email
 Call record
 Number portability
 Voicemail to web access

All Via Talk customers use an Internet-based control panel for the utmost in user-control and reliability. A call hunt feature allows you to forward calls to up to five different phone numbers, so you never have to worry about missing a call ever again. Via Talk claims to offer over 30 features, from standard to advanced, but the number of features bundled in with your residential VoIP service is actually over 40.

Sound Quality / Reliability
Sound Quality / Reliability

Top-notch sound quality and reliability of service are both ensured by Via Talk state-of-the-art fiber optic network.

Customer Support
Customer Support

The Via Talk customer support center is gigantic, with an account management center, an installation support center, and a full FAQ and Knowledgebase that’s both searchable and browseable. There’s also email support ticket help and additional assisted support by telephone.

Pricing
Pricing

As far as price value is concerned, Via Talk lays it all out for you on its website – precisely why it’s better for you than all of its top competitors, including Lingo, Vonage, SunRocket, AT&T and Verizon, for both your residential and business telecommunications needs. Not only does ViaTalk’s current promotion offer a year of service free, but it gives you two phone lines to use on your service plan.

  • Limited usage price: VT Business Plan 1500, 1500 anytime minutes - $29.95 per month; overages are 3.5 cents per minute
  • Unlimited use price US & Canada (yearly): $199 per year
  • Unlimited use price US & Canada (monthly): VT Unlimited Plan - $35.95 per month

  • International rates: Vary depending on country of origin and destination; however, rates are still incredibly low compared to the international calling rates of other, similar services
  • Activation fee: $19.95
  • Cancellation fee: $49.95 after 14-day no-risk period
  • Special offers: 2 phone lines plus a free adapter and fax line with 1 year free!
  • Hardware costs: Free
  • Fax costs: $9.95 per month
  • Shipping fees: $10.95
  • Rush shipping: N/A

Refund policy - Via Talk offers a 14-day no-risk period on new signups.